Connect With Australia's Most Reliable Appliance Team

Whether you're tracking a delivery, need installation advice, or want to see our engineering up close, we're ready to assist. Reach out via the channels below or visit our Melbourne showroom to experience the quality firsthand.

Customer Support Center Warehouse Organization

Direct Line to Support

Phone

+61 3 9876 5432

Mon-Fri: 9:00-18:00, Sat: 10:00-16:00

Email

info@aussiehomeappliances.com.au

Typical response within 4 business hours

Address

123 Collins St, Melbourne

VIC 3000, Australia (View on Map)

Find Us Here

Proof of Australian Reliability

Since 2018, we've serviced over 15,000 households across Victoria. Our engineering standards aren't just marketing—they're measurable. 98.4% of our installations pass first-time inspection, and our warranty claim rate sits at under 0.8%.

Explore our warranty policy →
15k+
Households Served
98.4%
Pass Rate
0.8%
Warranty Claims
12yr
Avg Lifespan

Get In Touch

Have a specific question? Fill out the form below and our technical team will respond directly.

Answers Before You Ask

Speed up your decision process with answers to our most common inquiries.

What are your delivery zones?

We deliver Australia-wide from our Melbourne warehouse. Metro VIC deliveries are typically next-day; regional areas vary by distance. Large appliances include white-glove placement and old unit removal.

Do you offer installation?

Yes. Our certified technicians handle water, gas, and electrical connections. Standard installs are included on select bundles, or available as an add-on at checkout.

What is the warranty coverage?

All units come with a minimum 2-year manufacturer warranty. Extended coverage up to 5 years is available on select premium models. Review details on each product page.

Can I see units in person?

Absolutely. Our showroom at 123 Collins Street features live demos of top-selling washers, dryers, and kitchen suites. No appointment needed, but booking guarantees a 1-on-1 consult.

Showroom Floor

Melbourne Showroom • Open Mon-Sat

The Visit Advantage

Specs tell you dimensions and capacity. Seeing a machine run tells you about noise, build quality, and user interface feel. In our showroom, you can test the door latches, feel the spinner weight, and hear the motor yourself. Our specialists are on hand to run cycle demos and explain the engineering differences between models.

  • Live Cycle Demonstrations
  • Material Swatches & Finishes
  • Expert Consultation (No Pressure)
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